Even a small business can benefit from having a dedicated call center. However, many companies think they are not "big enough" or cannot afford to have a customer call center. What they fail to understand is that adding call center services can help the business move to the next level. Why a Business Needs a Call Center Customers want answers or assistance immediately. A call center provides dedicated service that responds to questions in an efficient way. Instead of trying to find an employee who can handle the issues that come up or taking people away from other tasks, a call...