Don’t Read This Blog to Fix QuickBooks Payroll Error PS038

There is no doubt that QuickBooks is a great accounting software, but it is inevitable that, like other software, it can also show errors. These errors not only decrease productivity but also spoil the workflow of the business. This blog is a brief guide about the QuickBooks payroll error PS038, which is a payroll error that commonly occurs while attempting a payroll update. The system's date and time are the main cause behind the occurrence of the error that prevents the user from accessing payroll data, and the paycheck gets stuck. This error is triggered when the payroll is stuck and showing "online to send". This blog contains every detail about the error code, including its causes and solutions. Stay connected with the blog to the end and try to resolve your issues. You may see an error message, for instance:

Stuck with a technical problem? Don't worry—our expert team is here to guide you thoroughly. Dial our 1–855–542–9309 to connect with a QuickBooks ProAdvisor today.

What Leads to QuickBooks Payroll Error PS038

QuickBooks payroll update error PS038 is typically caused by a number of issues. Here are some of the primary reasons behind it:

• This error sometimes occurs due to the corruption of QuickBooks company files.
• Another reason could be that this error is due to the wrong internet connection settings.
• Incorrect Internet Security or Firewall application settings can also be a big reason behind this error.
• If a file or component is missing that is important for this payroll update, then this error may arise.
• One strange error behind this error could be that QuickBooks itself fails to verify the digital signature.
• If there are multiple versions of QuickBooks available on your computer, then this could also be a reason why you are getting this error.

Learn Ways to Fix QuickBooks Payroll Error PS038

Follow the methods given below and solve your error. Let me take you through the steps:

Recommended to read: What is QuickBooks error code 12157?

Step 1: Start by updating and backing up the QuickBooks data

To make this process successful, first of all, you have to update your QuickBooks and remember to have a backup of your QuickBooks data. 

Step 2: Let's send payroll data or usage data

1. To follow the second step of this process, first go to the Employees option, then My Payroll Service, and then go to Send Usage Data. If all these options are not available, then go to the next step.
2. Now, go to the Employees tab and click on Send Payroll Data.
3. At this time, you have to choose Send All, which is present in the Send/Receive Payroll Data window. If this prompts something and asks you to enter the payroll service PIN, then you have to enter that as well.

If your send is successful through this step, then you can update your payroll; otherwise, you must contact professionals.

Move to the next step if the error still appears.

Step 3: Now, identifying stuck paychecks

1. For this step, you have to head to Edit, Find, Advanced tab, then Detail Level from the Filter list in the Filter section
2. Now, move forward to click Summary Only and go back to the Filter list. Here, swipe down, click Online Status, and then pick Online to send.
3. If you click the Find option here, then you will be able to see the paychecks that were not sent to Intuit.
4. Lastly, you have to make a note of the Number of matches, which will be on the Find window. 

Step 4: Then, verifying and rebuilding your data

For this step, you will have to close the Find window and run a verify data. After doing all this, your stuck paychecks will be displayed that are waiting to be sent. Now, you will have to rebuild your data file, and you can easily download the payroll update.

The steps we discussed are enough to solve your problems. If you are still getting this error, then contact our support desk.

Overall Summary

QuickBooks payroll error PS038 is not a common error of this software, which may occur unexpectedly. This is a payroll update error that occurs due to many reasons, and we have already discussed all of them, along with their solutions. So, when you read this blog, read it carefully, and if you don't want to take any risk, dial 1–855–542–9309 and get connected with one of our professionals.

You may also read: Tried and Tested Method for QuickBooks Error Code H202